Friday, April 27, 2007

Bait Bus Waiting For Bus

Strong mobilization Montparnasse

movement today in the Fnac Montparnasse strongly mobilized employees . They were between 150 and 200 front of the store, blocking his access for nearly two hours in the afternoon.

While some customers complained of a hurry "hostage", most had shown understanding and support. So many of our customers say they consider Fnac as the last bastion of 'choice and good advice "and are amazed by learning our working conditions.

They are a majority to condemn the idea of pay on commission or sales plan, which obviously affect the quality of advice and service .

We apologize to our customers who consider themselves "held hostage" by such actions. Accept it to reveal a "hostage" of another kind and of a different magnitude.

In addition, you can read a summary here with photos of employees walkout Fnac Nice last Friday April 20.

To see if an article today on Humanity. Com but ZDNet.fr , which devotes a section on blogs Fnac employees, including Blogofnac.

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From archaic at Fnac

On L'Expansion. Com , Denis Olivennes said today:

The CEO of FNAC denounces the backwardness of its company unions. For the owner of the Fnac , some elected union group he heads is archaic and ultra-conservatives . "They say no to everything. It Jurassic Fnac ! . Amid strike call on May 4 by 4 unions against a plan of 400 administrative job cuts by mid-2008, Denis Olivennes held at recalled in an interview with Le Figaro that the group "does not dismiss" despite having undergone 13 shots backup job in 15 years.

We are shocked by such statements. Indeed, if we created this blog is indeed support for unions weakened by demobilized and methods of another age employed by our leaders. If we are independent, we want to support and encourage all employees to do the same, that everyone understands that unions are not a separate entity and represent each of us in forums and negotiations.

If management claims to modernize Fnac , she realized just the opposite by itself proof of archaism , using methods unworthy, showing the greatest contempt for respect of its employees.

Ultra-conservative ? Is ultraconservative to try to defend its purchasing power when it plunges inexorably towards poverty?

Would you think there is enough "modern" and "in fact" to rejoice at the thought of catching up (down) the attractive fixed salary of new Fnac Suburbs (800 Euros Net), we welcome these fantastic individual premiums that will allow us can sometimes be difficult to achieve our current pay, this price-quality advice and service poor.

Would you think we rejoice to see job cuts as we would need just the opposite? Day after day we see that our conditions working environments deteriorate. Day after day we see our numbers drop. Day after day we face and try to salvage the face to our customers.

The Fnac was previously at the forefront in successfully to introduce principles of honesty and trust its customers with respect to its employees. Principles that have always been engines of his success. Today we are witnessing a serious step backward that will contraflow needs of our customers and the willingness of corporate stakeholders. That is, show archaic.

Thursday, April 26, 2007

Where Can I Get A Footjob

In air time ...

Not only Fnac it goes bad ...
You will see situations that are familiar to us from Peugeot, as well as in Airbus, which invented the concept of sharing symbolic.
Magnificent.
Should we get there?

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Fnac and Media News

Yesterday several news media and many spoke of the social plan on the back office.
You can watch the report here log 13h Wednesday, April 25 about us. It is

damage the media and reports that we observe only speak of the social plan, which is unfortunately just the tip of the iceberg .

because the explanations one hears everywhere is the modernization of the back office, the reclassification of stores. And how not to succumb to the fatal argument of "falling hard" because of all our ills.

If we stay the course, we are convinced, fnac goes wrong, vendors gripe about nothing, they do not fit in their time ...

Now you never hear talk outstanding results of our technical products departments, the explosion in computer sales, music players, gps, phones, plasma screens, or just DVD, which largely offset the fall of the hard work and sabotage of photos. You will not hear a dividend increase in our shareholders .

When the disc falls, it's a catastrophe, but when so many other "items" take off, there seems nothing. All to blame the employees.

The idea is to move explanations "obvious" as smokescreens to divert public opinion from the real issues .

Example: Our sellers are bitter? Because they have no sense the client. This is absolutely not because they feel overworked and underpaid. Your profit is down? It is because of unions that have negotiated badly. The social back-office? Is to upgrade, you are told. It is true that it's going to be super modern do more with fewer people. Yet it was the impression of going back, far, far behind.

You will not hear either of the pressures, intimidation, blackmail and dismissals for those who disagreed.

We would like the media are looking at the real problems unknown to the public: new policy fnac profitability and its impact on quality of service to its customers and on working conditions of employees.

Tuesday, April 24, 2007

Dogs Urine Clear Like Water



Saturday, April 14, about 120 employees from several stores (Montparnasse, Italy2, Forum, Parinor ...) gathered in front of the FNAC Saint Lazare, in the presence of media, the 'After a week that has seen several movements occur in virtually all FNAC in Paris, and by province: Rouen, they were 72% of employees to disengage April 7. The shops of Lille, Reims, Montpellier, Metz, Nice, Tours, Troyes, ... were also heavily engaged.

aware that employees of Surcouf, a unit of FNAC, were also strongly mobilized to defend their pay in recent days. Some shops, like in Thiais, have closed. A Haussmann, they were 80% to strike. It was to prevent the direction of lower commission percentage of sales, currently at 0.35% (you know, the one at 0.05% at FNAC). in consequence of their strong, the management withdrew the proposed lowering of the Committee .

PPR decided to save money, including paying employees less. Surcouf was so well defended and seems out of the woods, we FNAC employees will have to undergo a sharp decline in our earnings and our purchasing power. We must mobilize to stop it.

In Paris, the next move will be Next Friday April 27 at 15:30 at the FNAC Montparnasse . We invite all employees of FNAC in the Paris area to join us to replicate the success of the movement last Saturday.

A national strike is scheduled for Friday, May 4 . Talk around you, Get Involved!

Monday, April 23, 2007

Ring Worm Diaper Rash

They talk about us

Here are some sites to visit to keep you informed of the news Fnac : Article by

Nouvel Observateur and comments that follow.

article Cross .

blog tousavecpatrick.blogspot.com , created by employees consecutively dismissal of a Head of Digital Fnac.

Finally, Article In Hell discount hard, complaining of some management practices we are familiar and which may develop.

Tuesday, April 10, 2007

Pioneer Camper Trailers

Report at FNAC Saint Lazare

Thank you for the many testimonials and messages of support you've sent us on blogofnac@hotmail.fr .

Thus we could get this video shot at the FNAC Saint Lazare, last Wednesday during a walkout .


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The VIM

We would never go to Guelte is now done. It replaces our collective VME. It consists, for sellers, three factors: a percentage of sales made on account, a fixed amount for each subscription sold, a share of CA radius, plus or minus all by infringement or non-targets at the store level.

Example calculation:

We took for example the radius micro-hard, one of the rays that make the greatest number of charges and the biggest CA . Rates: Hardware: 0.05%, Accessories: 0.1% Services: 0.22%

Either EUR 100000 CA made by a seller micro-hard, of whom 80,000 Equipment, 10000 Accessories, 10000 services, which would be a great month of very good seller, in a FNAC to overcrowding.

The VIM is therefore: (0.05% x 80,000) + (10,000 x 0.1%) + (10,000 x 0.22%) = 40 + 10 + 22 = 72 euros.

this we must add a "booster" or a possible lower bound up to -50% if the goals set at the beginning of the month are not met. These objectives are often calculated surreal ways, so we can make trouble. Thus, in the worst case, the premium calculated above could rise to 36 euros, however in a good month in which our vendor has been busy away from ...

This means that you will be under pressure for a bonus that will not only ridiculous but also likely to be underestimated, capped, mostly .

can discuss at length the fact to agree or disagree with the principle of the commission. What everyone will agree is that VIM is the Committee registered the lowest among our competitors. A seller undergoing the same pressure to win much more competition. It is therefore a means to stir up our desire to earn more without paying us more.


For teams that do not make sales invoice, the calculation is more difficult to understand, they are subject to the results of the radius and the store, and may take into account more and more 'objectives.

Remember that the business project you now officially compelled to other tasks, such as cashing, refunds, management, merchandising, replenishment, etc. ... Tasks for which you will not bill, and thus not earn what you build this beautiful premium calculated above.

The consequences of the commission are terrible for the quality of reception and service. Looking to sell at higher prices, the faster all the time. You select your customers by injuring the less affluent or the most indecisive. You do not occupy more than "wholesale" customers who buy expensive, and most of those looking for "small" accessories. The war between sellers will rage. This is not fiction. It the sad reality for our competitors. We will fight against each other to hope for from a premium that was far more important recently. You will have the working atmosphere of our competitors, but with much lower premiums .

And for those who say the commission is not a Guelte: committee + = Guelte sales plan. Gradually some products we will report more. We can expect that the objectives which determine the booster are the objectives of sales plan.

Do not kid yourself. In this context of profitability in excess, the VIM is the ultimate tool for less than we pay . This is carefully calculated in advance. And that's why we were one of the last retailers to not work well .
is a way to create a significant amount of revenue without worrying about immediate benefits in the future. How many customers will eventually get away from us once they understand that we have passed the "other side"?

Think your current freedom: that of selling what you want, or even not to sell. One to treat your customers as you would like us to do it for you. That does not discriminate on the invoice. That do not have the pressure on the amount of invoices made. One can count on your colleagues.

We have built our success on a radically different design. It is this conception that characterizes us, which is the spirit of the FNAC. This is what led us to the top .

Friday, April 6, 2007

Why Do People Wear A Rubber Band On Their Wrist

Some details about unions

Following the large crowd on this blog and many reactions to it we wanted to clarify the following points, which are essential to the success of our movement.

We often hear "
I'm not concerned at the moment "..." Anyway unions they are too "
... It seems that the speech" old fashioned "unions can no longer in the ears of employees. Most employees of FNAC became "sealed" the vocabulary unionist and see in each a caricature.

1. Do not wait for the fire arrives at your door to shut it down. At a time or another, you all "hot buttocks," and will be happy to see people support you.

2. are reminded that our work is done independently unions. Indeed we think that if people do not dare respond is actually handling the pressures and organized by management, but also because employees of FNAC no longer recognize themselves in their representatives.

It is important that all employees, whether left or right, they feel directly affected or not, understand this:
there are no unions, management, and to you middle.

unions, we all . They exist to defend us and represent us. If they are bad is that YOU are wrong . YOU have to make them better. YOU have to support them so they are closer to your ideas. Do not sulk too quickly "caricatures" because they are essential to successful negotiations with management representatives, and were particularly effective so far. But for how long ... They need you for your support and your ideas!

Without them our conditions would be even more disturbing.
Do not run away because you do not see in them, otherwise we must support them, correct them, help them. You must communicate with each other so that eventually, you see yourself in them. What are YOUR elected. They need you to understand your expectations, they need YOUR ideas for your actions. Know

finally that the right to strike is essential, and inalienable. It is a factor of many of our advantages today.
If you are under pressure, talk to your elected representatives or send us your testimony.

We want dialogue, we want to express. Off most of us are muzzled. When one party tries to push through without discussion, it can only be to impose ideas that are just their advantage. If all promised to be pink for all of us, we would be getting so much intimidation, and you would not see your managers under such pressure.

When someone steps on your foot, you have to react. We said "ouch
," a thin voice. We must shout our disapproval to be heard. Every vote counts. We count on you.

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funny walkouts

New ideas have emerged, yesterday and day before yesterday, in FNAC Montparnasse or Saint-Lazare . Employees showing s reluctant to the idea of disengaging in stores, they are down the street, handing out leaflets to customers, to sign petitions, and especially dialogue with customers. This kind of event friendly and good-natured , please . Employees are usually cautious and not think to block anything, and it pleases also customer who does not feel assaulted, but is rather taken aback, since our problems affect them too. The dialogue that we establish with them the key, and they almost always give their support to employees of the FNAC ..
Over time, such actions, if we communicate effectively, will have a major impact.

Other manifestations of this type are scheduled this weekend in Paris FNAC.

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A Year lasts 14 months ... Headquarters

Did you know that headquarters FNAC, time flows more slowly? 14 months for one year, Denis Olivennes ultimately did not completely lied ... The employee incentive
seat therefore reached EUR 1200 (and we're very happy for them). Let
average 5 times more than the Parisian stores.

One wonders who makes the turnover .... which is at the forefront ... who takes the wrong decisions but made with? ( pole mobility Fnac Orange mobile ,...).

Tuesday, April 3, 2007

Reset Overides Parental Control On Xbox

Dear Members, dear customers

The Fnac has built its success by demonstrating respect. First, by offering you the widest choice possible in the fields of culture and new technologies. A selection of experts, not brands. Our concern has always been to advise you objectively . Our sales have never been obliged to sell you anything at any price: we have counted on our quality care, choice, and tips for you loyalty. And we have succeeded, since the FNAC has become a brand leader in its field, posting profits year after year more and more important. The FNAC has become an institution, offering a place in the heart of French .

Our teams have always worked hand in hand to offer you the best service possible: no competition between sellers, or between stores. Your satisfaction is always our priority, our goal. We have chosen to do collectively to be sure to carry it out. Our motivation has always been underpinned by a collective wage the extent of our skills, and rewarding working conditions.

past few years, we blame our lack of availability, sometimes our lack of quality home: yes, we're not as good that front.
The reason is simple: our fees and our numbers decline as our workload increases . We are run by people who think that 'to return to the death to help us sell. A direction that despises any idea of honest trade. Their goal is indeed more to bring us another. But rather exploit our trusting relationship. Pressures overwhelm us, heads fall unfairly because we are asked to betray you, you . You that we have done, you have brought us to the highest.

For some time, we are forced to lie to you. We're not as independent as we air. We are obliged to sell you a selection of products, we are under pressure to get you to take loans at exorbitant rates. We lie about false promotions, fake deals, where the "choice of vendors" who are the largest selection of back margins.
Also, we are virtually no trained. We put ourselves under pressure and judged on our performance of insurance sales or loans. Who is the best scam. The target: you.

Why did they make that choice? Why kill the spirit FNAC?
Because the idea of fair trade is anathema to some. These are people who do trade that a detestable design devoid of confidence. Quality, objectivity, culture, intelligence: it is not profitable concepts on which it is good to invest.
Better naivety, deception, lying, void: they are elements that 'they understand as safe investment. They can not conceive that we can sell without misleading . Whether we can succeed without cheating.
Off we never cheated you. And that has made us successful .

Similarly, the idea of an employee earn more than the minimum wage them is unbearable. We had to put in our place. Now it's done, as our salaries are falling. TODAY 'hui employee fnac lives difficult. In large cities, pay the rent becomes problematic. Then, let alone the rest. We do not even have the means to know the products you are selling. From experienced experts, we moved to the precarious status of limited knowledge. But you always made us trust, without understanding our uncomfortable, and our attitude of flight.

TODAY 'Today, our leaders want to take advantage of our prestigious image, while forcing us to change from within.
If we are sometimes distant, if we lack enthusiasm, it's because of that. You see us as yet independent people, free and considered, except we are subjected, oppressed and despised by our leaders.

We will now be paid on commission. We can now officially say: the FNAC is no longer independent. It is a large area like the others. Except that it will continue to take for something that it will be gone. will continue to draw you into what will become an ambush .

If we decided to strike, that's why. To protect ourselves, defend dust Our independent status. But especially for you. because we demand our right to honest with those who made us successful: you . Because we refuse to sell out the values laudable FNAC. We ask you to support us. For the Wild did not return because of the quality of choices and advice you've come to expect.

TODAY 'Today we face threats, blackmail ineligible as soon as we are showing reluctance, or when we talk about the idea to strike. This company libertarian turns out to be stormed by unscrupulous leaders who implement a true "ethic cleansing . We are a majority to condemn this situation, but our company is mortified "at the top." Our managers are afraid, and execute orders. A situation of terror has been established among us.

We do not want to see the end of one of the finest French commerce companies in an era that no longer meets its consumers.
We need you. Help us save the FNAC.

Thanks.

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The Free is theft

"Free, is theft "
Denis Olivennes , 2007

Delete Post depress wages, and deceiving customers in a business whose profits and dividends increase. Saving money on the backs of people who do not s'économisent for you. Would it not what the flight?

In his book, the CEO of FNAC denounces piracy, and intends protect culture. As usual, he speaks very hard to create a diversion, and lull the public response to his true intentions. As usual, it does the opposite.

The other famous phrases of Denis Olivennes :


" No payment to the Guelte fnac , never! "
Never say never.


" 100% customer! All to satisfy the customer! "
Replace the word" client "with" shareholder. "

"The fnac is not for sale! "
Not for sale, but to sell.

" The incentive, a 14th month! "
was an error. Should have read "1/14ème of months".


" Those who work should earn more over ... "
It is not him ...


Should remember that we all worked more in recent years? And not without good results . Our purchasing power has him, tumbled.
Thanks for the lesson in honesty.

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The Reasons of our inaction

1. The inefficiency unions

Sometimes absent, often too small, unionized employees are out of favor at the FNAC .

Between them, the unions do not agree, and do not adapt their communication media. The message is often daunting, backward, and often does not reach the consciousness of employees .... Most of them even forgot what they were. In an ideal world we would not need unions. But TODAY 'Today it is vital that employees of the FNAC have representatives staff worthy of the name, which have the capacity to defend their interests .

A union is an association that aims to defend our interests , but it all depends on you to improve their actions because they represent you . With more support, and therefore more weight, their actions would benefit course quality. It all depends on you to improve our representatives.
If everyone seems to agree on new backstage dysfunctions FNAC and outrageous practices that accompany it, there also seems resolved accustomed to the idea of being had .

So we complain unions, they condemn their presumption. " the Fnac sale?! "they unlock. Deleting posts back-office ? But they not tell anything.

They go too fast, or straight into the wall, they are in any case beside the plate.
However, you will hear people demonstrate, in private, much more virulent in respect of management. Indeed, in private, languages are loosened, officers, employees, employees back office. all denounce the conditions unacceptable and lack of support, advocacy, coordination .
The " AG" are deserted. The information does not pass. But otherwise, why are AG deserted, since 'they are only informational meetings?

2. Fear

Yes, fear. All employees are afraid, despite their status as highly protected, the decline of our power Buying generated every year, an obsession: I'll be increased this year?
When even though the increase comes or nearly (10 euros? 15 euros?), Each year the same refrain.
With the cooperation of executives, management closely monitors all the "gaps" behavior towards the new project .
Those who talk too loud, are asked to leave. We hesitate not to use methods of intimidation: blackmail, threats, pressures ...

was afraid to go to AG. Then the idea to strike ... Even though we love to see. Often those who complain are also very scared, and looking for excuses, either by denouncing the inefficiency and the presumption of unions, or arguing about a possible promotion to salary increase "imminent."
Others wallow in complacency: "We're fortunate to work, we're not unemployment. Not so. But this is because that it is worse than elsewhere must accept what we all feel as bad working conditions . Instead it is enhancing the average we help those worse elsewhere.

3. Handling

Accustomed to the idea of being had ... and with a smile. Like all debriefings year end, that tell you that the days exacting what you have achieved nothing, because the margins are not there! So no, as last year (you know, that famous year or c ' was also as Last year ), the budget for salaries will not increase. The incentive ?! Biensur not, the fnac is on the brink of bankruptcy you were told! But they say that the press ... shhh! You are not corporate !

So, come for dinner , your host repeat each year to same time, his mouth full, and the crumbs on her lips, no, there is nothing to eat ....
Yet believe it, the Fnac never market as well. Leader everywhere. Everything works. Even the disc does not fall as was expected ... On the contrary mp 3, the microwave explodes! But the incentive declining inexorably ... Since when?! It would not since Denis Olivennes directs Fnac ? Bingo! Thank you for the 14th month! As agreed, it is the opposite of what that it promises. He promises us something that we removed.
careful, he also promised that those who are working would ... earn more can be expected to volunteer.

For subjects really contentious, important, a large plenary meeting not enough. It must operate in small groups or even individually, using frameworks like little soldiers. Use of people we see every day, to whom we have the habit of obeying , the people we meet. Trustworthy people, most of the time.

As in most FNAC, individual interviews, mini meeting, however very long, are several frameworks for dealing with small groups of employees, for them to write and say all the good that 'they think art project, or project 100% client. So we ask you questions often directed towards the answers that you provide on the spot, as you breath in his ear to give you the impression of having thought alone. Thus it creates the obvious, the need a vital change for the company.
They will push the vice until you commit, yourself, to respect everything you've said and written in short these interviews. Without any explanation of the consequences.


4.The indoctrination

Handling, fear, stress, here's the new doctrine of fnac : Walk or die ....
Management is thus pressure on managers, whose position is unenviable. Running or executed ... Most human-jump without delay (it has already begun). Others must adapt and fight. By dominating teams in the hardening tone. This is the new watchword. Get tough, be assertive. We make it more malleable and docile. It's more attractive for our future buyer who will not take any risks. Oh that's on the Fnac will sell very well, but then very very good.
Managers will therefore deal with our cases, sometimes against the heart, to protect them as their back and get their bonuses.

figures, meanwhile, have turned away, returned, and rendered incomprehensible. We read the negative, we describe gravity with formulas and numbers terrible announcing an upcoming famine. But instead, in the press, you can discover that PPR off thanks to most excellent results of the FNAC . Thus the shareholders recover much more than last year, which was already outstanding.

While it is normal that a shareholder interests recovers its investments, it is anomalous that the excellent results of a company harm, yes HURT, those who perform, day after day .

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What has changed at FNAC

The FNAC has always cultivated his difference and his image as an agitator for sale. And it worked very well, since it is a favorite of French signs. A reassuring blend of culture and new technologies. The diversity and quality advice and service enough to sell. As customers come and come back. They adhere , and feel part of a buying club for people informed. The success is such that the FNAC no longer needs to advertise, it has become a veritable institution.

In its internal organization, the FNAC was still a few years ago, a model. A compensation collective showcasing the professionalism of its sales . Vendors who are paid to sell, not selling for be paid.
Employees FNAC then enjoy a purchasing power interesting, and good Working Conditions: Works, vacation pay, thirteenth month, incentive , participation ....
Also, they receive some consideration , a recognition of their skills, training regular and a real authority over the products and the progress of a ray. At the time, we wore the green vest with pride. Return as a contributing FNAC was synonymous with success.

The changes in recent years:

Centralization, rear Margins:
First, sellers are losing their autonomy by giving more power to the procurement center, which is now only decide on the choice of products. Vendors no longer hand. Instead, it establishes their marketing plans, product margins benefiting from rear additional , sometimes called "the selection of vendors fnac. Thus the pilot plant margins, so opaque, and thus easily gets a bigger share . Several entities and subsidiaries of PPR mediate and thus recover margin points.
is a way to lower margins in the eyes of everybody, but not in the eyes of portfolio shareholders. Thus the fall in margins was never held. They were simply transferred "elsewhere".

services, selling on credit :
rays technical products introduce gradually the mood of the payment to the Guelte:
stress, pressure, competition among sellers. Yet without the benefits, ie, good Committee. Vendors are doing late, but do not earn more. Even the VMEI that is an illusion of Committee.

Even the customer service thing, with maps FNAC, and credits. It now requires customers to open credit cards, rather than loyalty cards. Indeed, the membership service employees are in competition, and sometimes under unbearable pressure. The
blackmail which are accompanied by frequent: blackmail hiring for a CDI or even for a single day off. It is about creating an atmosphere of pay- Guelte to better divide the employees, but without the Guelte .

Thus, gradually, and over the abandonment of positions and firing the expert salesman turned into a trainee salesman. Teams of technical products, sensible ê be pointed in their field, who have however features a turn - over mac donald . Precarious contracts and are very similar ... Less and less product oriented, but resolutely insurance, credit cards, fnac. The product training, disappear little by little ...
If everything has to change to the interior , nothing should appear to the outside . For he is our brand image, one that attracts customers. Our vendors must remain in the eyes of our customers agitators, experts, entrepreneurs, however, the service plan to sell products and some brands ...

is this consciousness that expresses the paradox of the seller fnac. Expert seller but seller intern. Independent sale but vendor sales plan. Seller under pressure but without seller commission .
A vendor status inconsistency, which is more chronically under-staffed .

customers, they are not aware . They are still waiting their turn to expert salesman and objective. They also expect, as is normal, that we have the smile and whether you are close to their expectations.
TODAY 'hui few sellers can boast ê always be diligent in knowing their products. Already because they are no longer their products. But mostly because that 'they no longer have the time or motivation. For if the customer increases, the number of vendor instead tends to reduce . their skills and stain them increase even more.
To top it off, salary increases gradually disappear. They reach TODAY 'hui nullity. What about the incentive not interesting, which was divided by 4 in 4 years in some stores. Participation also fall. Our purchasing power has declined significantly and our advantages that made us special, missing.
Prospects of evolution disappear or adapt to the more conciliatory spirit.

Taking into account inflation and the rising cost of life, the average salary seller FNAC has declined sharply, while profits of FNAC exploded.
pressures, they multiply. Dereliction of duty are common currency , depression, absenteeism ... At the Fnac we do not know that manage 'stress. And that is just beginning. Because the undermining organized by the Directorate started by unions, which crumble or disappear. They say unnecessary, but they are the only guarantors of our rights and freedoms in the face of abuse more dangerous. Employees are
misinformed and manipulated . Many people do not understand these changes, and follow the direction because we are used to trust them long ago. But TODAY 'Today is a fact, employees fnac are totally disregarded.

customers too. Thus in recent years, remittances drop or disappear ... already the book, but also technical products, or mysterious "cases of FNAC" multiply ... These are
cases which did business as name. It management who chooses to "block" or not discounts on particular products, to "protect the profitability" ... Yet fnac always communicates much on Rebates to members which unload their anger on employees unable to explain why and how these "business". Because management does not explain anything. Maybe too busy , the Netherlands, back, with margins same name. For the official margins based or go negative in , blocking any form of visibility and surrender.
Anyway, customers stumble, but return. They have a map adhere , must serve something right? No.

Here's how the fnac is poised to succeed his bet: have the operation as economical as possible while maintaining the best possible image . Or how to make the most of the budget as ridiculous as possible. And the budget is us. We are ridiculed.